Cancellation Policy

CANCELLATION POLICY

Discover Leh Ladakh realizes that most people who cancel their reservations do so out of necessity or emergency. Nevertheless, cancellations are costly to administer and involve dedicated staff time, communications costs and advance purchased bills. Therefore, all cancellations would be charged the following fees:

  • Before 30 days: 25% of the tour cost
  • 30 - 15 days: 40% of the tour cost
  • 14 - 7 days: 80% of the tour cost
  • 6 - 3 days 90% of the tour cost
  • 2 - 0 days 100% of the tour cost

If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund can be made. The above cancellation fees are in addition to fees which may be levied by accommodation house properties, travel agents or third party tour and transport operator cancellation fees.

CANCELLATION DUE TO LANDSLIDE/SNOWFALL/BAD WEATHER/RIOTS

If the tour is cancelled/postponed due to landslide/snowfall/bad weather conditions/road blockade, riots or any weather/riots related problems at the last moment, no refund would be made. If the road is blocked and guests miss a stay at next destination, full cost of the hotel stay would be charged, in addition to tariff of the hotel booked instantly by us for their emergency stay. However, guests can book and pay hotel for emergency stay at their own expenses. If a particular destination is cancelled at last moment, full amount would be charged. This strict policy is applied as nature and its plays are beyond our control. Blocking of the road, especially due to unrest in Kashmir, can also lead to change in booking in last moment and guests are required to cooperate with us. In such circumstances, tourists will have to bear the expenses for any change. These are rare situations but can happen to anyone.


For More Information: Call+91-9418-703344(24 hours helpline) or E-mail discoverlehladakh@gmail.com

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